Terms of service
Last updated: February 7, 2026
Welcome to Centivo Mart. By accessing our website or placing an order, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.
If you do not agree with any part of these terms, please do not use our website or make a purchase.
About Centivo Mart
Centivo Mart is an online retail store offering products across categories including car accessories, home & living, kitchen accessories, and wall frames.
We operate on a dropshipping model, which means products are shipped directly from our supplier partners to the customer. While we do not physically store products, Centivo Mart is fully responsible for order processing, customer support, and issue resolution in accordance with our store policies.
Eligibility
By using this website, you confirm that:
- You are at least 18 years old or using the site under supervision of a legal guardian
- You are providing accurate and complete information during checkout
Orders & Payments
- All orders are subject to availability and confirmation
- Prices, product descriptions, and availability may change without notice
- Payments must be completed in full before an order is processed
- We reserve the right to cancel or refuse any order at our discretion
In case of pricing or listing errors, we reserve the right to cancel the order and issue a full refund.
Shipping & Delivery
- Delivery timelines are estimates and may vary due to supplier processing, courier delays, weather conditions, or unforeseen circumstances
- Shipping details are provided in our Shipping Policy
- Centivo Mart is not responsible for delays caused by courier services once the order is dispatched
Returns, Refunds & Exchanges
All return and refund matters are governed by our Return & Refund Policy.
By placing an order, you agree to the terms stated in that policy, including eligibility, timelines, and proof requirements.
Product Information & Use
- Product images are for illustration purposes only
- Slight variations in color, size, or packaging may occur due to lighting, manufacturing batches, or supplier changes
- Products must be used as intended and as described
Centivo Mart is not liable for misuse of products or damage caused by improper handling.
Intellectual Property
All content on this website, including:
- Text
- Images
- Logos
- Product descriptions
is the property of Centivo Mart and may not be copied, reproduced, or used without written permission.
User Conduct
You agree not to:
- Use the website for unlawful or fraudulent activities
- Submit false information
- Attempt to harm or disrupt website functionality
- Abuse customer support channels
We reserve the right to restrict access or take legal action if misuse is identified.
Limitation of Liability
Centivo Mart shall not be liable for:
- Indirect or consequential damages
- Losses caused by delays beyond our control
- Third-party courier or supplier errors
Our maximum liability shall not exceed the amount paid for the product in question.
Third-Party Services
Our store is powered by Shopify and may integrate third-party tools or services. We are not responsible for the policies or practices of these third parties.
Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. Continued use of the website after changes indicates acceptance of the updated terms.
Governing Law
These Terms of Service are governed by and interpreted in accordance with the laws of Pakistan.
Contact Information
For questions regarding these Terms, please contact: